We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Business name: Jolly Good Sports
Website: https://jollygoodsports.com
Email: info@jollygoodsports.com
The data controller (the organisation responsible for processing your personal data) is Jim Welch of Jolly Good Sports. If you have any questions about this Privacy Policy or how we handle your data, please contact us using the details above.
We collect personal data that you voluntarily provide to us, including:
We use your personal data for the following purposes:
We process your personal data on the following legal bases:
We do not sell, trade, or transfer your personal data to third parties without your explicit consent. We only share data with third-party service providers where necessary to provide our services. These include:
We process payments through PayPal and Stripe. Your payment information is processed securely by these payment processors in accordance with their security standards and privacy policies. We do not store full credit card details on our servers.
PayPal Privacy Policy: https://www.paypal.com/en/webapps/mpp/ua/privacy-full
Stripe Privacy Policy: https://stripe.com/en-gb/privacy
We share your delivery address and contact information with delivery partners solely for the purpose of fulfilling your order. These partners are contractually obligated to protect your data and use it only for delivery purposes.
We use Google Analytics to understand how visitors use our website. Google Analytics collects information such as your IP address, browser type, pages visited, and time spent on the website.
Google processes this data in accordance with its own privacy policy. More information is available at: https://policies.google.com/privacy
We implement appropriate security measures to protect your personal data from unauthorised access, alteration, disclosure, or destruction. These include:
However, whilst we take reasonable steps to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security and you provide your data at your own risk.
We process payment information to complete your purchase. Payment details are processed by PayPal and Stripe in accordance with their security standards and privacy policies. We do not store full credit card details on our servers.
Payment information collected includes: billing address, email address, and order history. This data is used solely to process your transaction and is retained for accounting and fraud prevention purposes only.
We collect the following information for order fulfilment:
This data is retained for 6 years to comply with UK tax and accounting requirements, and for customer service purposes.
We may share order information with delivery partners solely for the purpose of fulfilling your order. These partners are contractually obligated to protect your data and use it only for delivery purposes.
To prevent fraud and protect your account, we may process information about your purchase for fraud detection purposes. This may include analysing transaction patterns and verifying payment information.
Your legal basis for this processing is our legitimate interest in preventing fraud and protecting both your account and our business.
Our website uses cookies to collect information about your browsing activity. Cookies are small files stored on your device that help us understand how you use our website.
Information collected by cookies may include:
You may refuse cookies through your browser settings. If you do so, some features of our website may not function properly. By continuing to use our website after being informed about cookies, you consent to their use for analytics purposes.
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected. Data retention periods are:
Under the UK GDPR, you have the following rights regarding your personal data:
To exercise any of these rights, please contact us using the details in the ‘Who We Are’ section above. We will respond to your request within one month of receiving it.
If you are not satisfied with how we handle your data, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK’s independent authority for data protection. Visit: https://www.ico.org.uk
Some of our service providers (such as Google Analytics and our payment processor) may process your data outside the UK. Where data is transferred outside the UK, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or similar mechanisms, to protect your data in accordance with UK GDPR requirements.
You may request further information about these safeguards by contacting us.
Where permitted, we may send you order confirmations, delivery notifications, and promotional communications. You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in our emails or by contacting us directly.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Any updates will be posted on this page with the ‘Last updated’ date revised accordingly. We recommend reviewing this policy regularly to stay informed about how we protect your data.
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: info@jollygoodsports.com
We will aim to respond to your enquiry within 7 working days.